CUSTOMER CARE
Contact
A question about your next look?
We can help with a piece, size, order, delivery or return.
Get in touch
Email noeandnova.support@gmail.com. Include the product name or your order number so we can help.
Never send passwords, payment card details or identity documents.
Prefer to email directly? noeandnova.support@gmail.com
GOOD TO KNOW
Your questions.
Clear answers.
Do the looks come as a set?
Shadow and Allstar looks are made of separate pieces. Choose a size and add each piece individually. The combined price is the sum of the two items.
How do I choose my size?
Open a product to see its available sizes, brand description and any supplied size chart. Sizes vary between brands. Unavailable sizes are marked sold out.
Which payment methods can I use?
Checkout shows the payment methods available for your order, country, currency and device. Choose your delivery country to see the options that apply to you.
Where can I find delivery and return details?
Shipping costs depend on your address and the items in your order. Available delivery options are shown at checkout. For a delivery estimate or questions about returns before ordering, contact us by email or through our contact form.